1. Introduction
Trainshot s.r.o., trading as Schochman Aviation (“we,” “our,” or “us”), is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
Data Controller:
Trainshot s.r.o.
Jastrabinová 6
821 06 Bratislava, Slovakia
schochmann@trainshot.com
When you interact with our website, we may collect:
- Contact Information: Name, email address, phone number, company name
- Communication Data: Messages, inquiries, and correspondence you send through our contact forms or live chat
- Pre-order Information: Details you provide when expressing interest in our products (when available)
When you visit our website, we automatically collect:
- Technical Data: IP address, browser type and version, operating system, device information
- Usage Data: Pages visited, time spent on pages, click patterns, referring websites
- Cookie Data: Information collected through cookies and similar technologies (see Section 8)
3. Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
- Consent: When you voluntarily submit information through forms or opt-in to communications
- Legitimate Interest: To respond to inquiries, improve our website, and conduct business operations
- Contractual Necessity: To process pre-orders and fulfill commitments (when applicable)
- Legal Obligation: To comply with applicable laws and regulations
We use your personal data for the following purposes:
- Communication: To respond to your inquiries, questions, and requests
- Product Information: To provide information about Schochman Aviation products and services
- Marketing: To send promotional materials about our glass cockpit technology (only with your explicit consent)
- Website Improvement: To analyze website usage and enhance user experience
- Business Operations: To maintain records and conduct internal business activities
- Legal Compliance: To meet regulatory requirements in the aviation industry
5. Data Sharing and Third Parties
We do not sell your personal data. We may share your information with:
5.1 Service Providers
- Website Hosting: Websupport (for website infrastructure)
- Analytics: Google Analytics (for website traffic analysis)
- Live Chat: Tawk.to (for customer support interactions)
These third parties process data on our behalf and are contractually obligated to protect your information.
5.2 Legal Requirements
We may disclose your information if required by law, court order, or government authority, or to protect our legal rights and safety.
5.3 Business Partners
With your consent, we may share your information with authorized distributors, kit manufacturers, or installation partners relevant to your inquiry.
6. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Privacy Shield certification (where applicable)
Service providers like Google Analytics and Tawk.to may process data in the United States under appropriate transfer mechanisms.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Contact Form Submissions: Up to 6 months from submission, unless you request earlier deletion or we have ongoing communication with you
- Live Chat Records: Up to 3 months from the conversation date
- Analytics Data: Retained according to Google Analytics retention settings (typically 14-26 months in aggregated form)
- Marketing Consent: Until you withdraw consent or request deletion
After the retention period, we securely delete or anonymize your data.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze website performance.
8.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality (e.g., form submissions)
- Analytics Cookies: Google Analytics to understand how visitors use our website
- Functional Cookies: To remember your preferences and settings
- Chat Cookies: Tawk.to cookies to facilitate live chat functionality
8.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. To opt-out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout
9. Your Rights Under GDPR
As an individual in the EU/EEA, you have the following rights:
- Right to Access: Request a copy of your personal data we hold
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for marketing or other consent-based processing at any time
- Right to Lodge a Complaint: File a complaint with your national data protection authority
To exercise any of these rights, contact us at schochmann@trainshot.com
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction, including:
- SSL/TLS encryption for data transmission
- Secure hosting infrastructure
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Children’s Privacy
Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website with a new “Last Updated” date
- Sending an email notification for material changes (if we have your email address)
Your continued use of our website after changes constitutes acceptance of the updated policy.
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Trainshot s.r.o. (Schochman Aviation)
Jastrabinová 6
821 06 Bratislava, Slovakia
schochmann@trainshot.com
Supervisory Authority:
If you are not satisfied with our response, you have the right to lodge a complaint with the Slovak Data Protection Authority (Úrad na ochranu osobných údajov Slovenskej republiky):
Website: https://dataprotection.gov.sk/
Address: Hraničná 12, 820 07 Bratislava, Slovakia
Consent Statement for Website Forms:
“I acknowledge that I have read and understood the Privacy Policy. I consent to Trainshot s.r.o. (Schochman Aviation) collecting and processing my personal data as described above for the purpose of responding to my inquiry.”
Appendix: Data Processing Details
- Name, email, message content
- Stored in: Elementor Submissions (WordPress database)
- Retention: 6 months
- Purpose: Respond to inquiries, provide product information
- IP address (anonymized), browser type, pages visited, session duration
- Tool: Google Analytics
- Retention: 14-26 months (aggregated)
- Purpose: Website optimization, understanding user behavior
- Name, email, chat messages, session data
- Tool: Tawk.to
- Retention: 3 months
- Purpose: Customer support, answering questions in real-time
